Hyatt Centric Times Square New York

We had a fantastic experience at the Hyatt Centric Times Square! We brought a group of students to New York City for a conference and had the best experience. All the staff were exceptional helping to create a welcoming and safe environment for our students. The staff listened to our needs and were able to provide exceptional service. Thank you! I would bring another group of students here any day. What a great experience!

Had a great stay at Hyatt Centric Times Square. The room was quite spacious for NYC standards, very clean, and comfortable. The location is excellent — just a short walk to Times Square, making it easy to get around. Special thanks to Dyana, who assisted us from check-in until check-out. She was incredibly helpful, warm, and attentive, truly making our stay even more enjoyable. Would definitely stay here again and recommend it to anyone visiting New York City.

I frequently traveled to NYC for work and had the opportunity to stay at various hotels around Times Square, but the Hyatt Centric Times Square truly stood out. From the moment I walked in, I was impressed by the spacious room that easily accommodated two large suitcases. The modern, pristine bathroom added a touch of luxury to my stay. Our room was on the 50th floor, and the incredible view of the city skyline was simply breathtaking! I wholeheartedly recommend this hotel to any business traveler looking for comfort and convenience in the heart of New York City.

One of the best hotels I’ve ever stayed at. We were there for an engagement ceremony, and the entire experience was exceptional. The staff were warm, friendly, and welcoming. The bellman kindly assisted us both when arriving and leaving, especially with our luggage and flowers. At reception, the team was very accommodating. Once I mentioned we were there for an engagement ceremony, they thoughtfully offered to show me the room before check-in to make sure it was the hallway I was hoping for — a detail I truly appreciated. The stay itself was wonderful: great room service, an excellent location, and easy access to some of the best that NYC has to offer. I only wish we could have stayed longer. Good job!

Amazing Stay from Start to Finish. I stayed here for my birthday and it was honestly perfect. The room was spacious, clean, and comfortable. Location couldn’t be any better. The view alone is worth booking! But what really made my stay unforgettable was Dede at the front desk. She was kind, attentive, and genuinely made an effort to make my birthday special. That level of care means so much. Thank you for such a beautiful experience. Can’t wait to return!

As a regular Hyatt member, I was extremely pleased with the quality and service of the hotel. Check in, the staff was very courteous and friendly - valet, security, front desk, etc. The room was clean, stylish, and modern. Equipped with a safe and mini-fridge. Bathroom is updated with a rain shower and cozy color scheme. Location is great! Within walking distance to restaurants, shows, and Times Square sites. Relatively quiet, did not hear any street noise or traffic. Overall, a very nice Hyatt brand hotel. Will definitely visit/book again.

Rosalba at the front desk of the Hyatt Centric Times Square set the standard from the moment we arrived. We reached the hotel early in the day, expecting to store our luggage and wait. Instead, she took initiative and worked to accommodate us so we could access our room and start enjoying the city immediately. That level of attentiveness changed the entire tone of our trip. No dragging bags around. No wasted hours. Just seamless service and professionalism. Housekeeping reinforced that experience. Staff in the halls greeted us warmly and proactively asked if we needed anything as soon as we checked in. It was clear they were prepared and committed to guest comfort. The location is unmatched for the price. Starbucks and Walgreens directly across the street add convenience that matters when traveling. You step outside and you are in the center of everything. The room itself was spacious, well designed, and exceptionally clean. Crisp linens. Ample space to unpack. Refrigerator and safe included. Mirrors positioned intelligently throughout the room, including a full-length mirror for a final check before heading out. The rain shower was spotless and roomy. The vanity area was built for two people getting ready at the same time, with excellent lighting for grooming and makeup. The raised, movable magnifying mirror next to the sink was a thoughtful detail that made a difference. Room service responded quickly when we requested additional pillows and blankets. Temperature control was simple and effective, which mattered for my wife who is always cold. This property delivers efficiency, comfort, and value in one of the most competitive locations in New York. Exceptional staff. Practical design. Prime location. A stay that exceeded expectations.

I have visited NYC often and this was my first stay at this Hyatt Centric Midtown/Times Square hotel (7 nights). I cannot say enough good things about the Hyatt Centric Midtown/Times Square and plan to stay at this hotel on all future visits. The hotel is strategically located to not only key NYC tourist spots, but it is within walking distance to shopping, restaurants, subway transport, grocery stores (Whole Foods, etc.), convenience stores, etc. Everything! If you want coffee, there are two coffee shops across the street, and an eatery a few doors down. The hotel rooms are well maintained and the housekeeping staff is top notch. I have a high bar when it comes to hotel cleanliness and this hotel is invested in creating a comfortable experience for their guests. It shows that the hotel leadership is training their staff and paying attention to details. The hotel amenities such as the gym and rooftop bar are very good. While there is no room service, the NYC food delivery is exceptional. Any food you want 24/7 is available. The front desk service is exceptional. Well-staffed, courteous and welcoming. There is security person near the hotel elevators to ensure only guests are roaming around, and the elevator requires a key card. Only one minor complaint, the cafe adjacent to the hotel is overpriced and the food options are limited. Moreover, the service there is subpar - zero focus on customer service. Doesn't matter, since there are so many options so you really do not need the cafe. Great hotel - can't go wrong.